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Brackenfell Business Park, 58 London Circle, Protea Heights, Brackenfell Office Hours: Mon - Thurs 08:00 - 17:00, Fri 08:00 - 15:00, Sat 09:00 - 13:00 GET IN TOUCH



The customer undertakes not to store any materials that may constitute a fire hazard for example: fuel, explosives etc. No items may be stored that can damage the facility or enhance any risks against which the building is insured against. Items that is prohibited include the following but is not limited to this:

  1. Any Animal;
  2. Firearms, weapons, ammunition;
  3. Illegal items or – substances;
  4. Perishable items or goods;
  5. Items that may create/emits fumes, smell or odour.


Alternative Storage do not insure the contents of any storage unit. The customer acknowledge that he will make his own provision for insurance on his contents as Alternative Storage does not know the extent of what is stored inside the unit.


The storage units may only be used for storage purposes and not for manufacturing, selling or conducting a business. No alterations are allowed in the unit.

Please note there is NO water or electricity or lights inside the storage unit.


Customers confirm that they are using the premises at their own risk. Customers indemnify Alternative Storage, its directors and employees against any claims which may result from the customer or the customer agents, using the premises and suffering and damages or injury.


Access hours: 24/7
Office hours: Monday to Thursday – between 08h00 and 17h00
Friday – between 09h00 and 13h00
Saturday & Public Holidays – 09h00 and 13h00
Sunday – Closed

Access to the storage units will be provided by a pre-issued access tag. A refundable deposit of R200.00 will be charged on the original invoice. Any customer who lose this tag will be held liable for the cost and will be charged another refundable deposit for the new security tag.


All customers are required to lock his/her unit with a padlock. If they do not have their own padlock, they are welcome purchase an approved padlock at Alternative Storage Office. No keys to units may be left with any Alternative Storage employees on site. Alternative Storage will not be accountable for any unlocked units. Damages to the Doors must be reported immediately to the Office.


The minimum rental period will be one (1) calendar month. Notice of cancellation must be provided one (1) calendar month in advance in writing. In the event where a contract period expired, and no notification has been received the contract will automatically be extended on a month to month basis where rent is payable in advance. No pro-rata rent will be allowed after the initial period.

The deposit and initial rental amount will be payable at least 24 hours prior to occupation. All other payments shall be made in advance on or before the first of the month.

Payment methods include:

Via our website – NETCASH which allows for the following payment options:

Payment through the website is the preferred payment method as the invoice total is covered completely and matched back 100% to the correct account number

EFT payments into the Nedbank account:

Alternative Storage Pty Ltd
Nedbank Tygerberg Winelands
Account number: 1160982082
Branch Code: 118 602

These payments should be ONLY in the cases of:

  1. Payment due to interest due to late or non-payment
  2. Payment of legal fees
  3. Payment for more than one month’s rent advance payments
  4. Payments for Top-Up deposits or rental due to swopped units
  5. Payments pre-arranged with office


On accepting the Terms and Conditions with the registration of the prospective client’s profile on the website this contract will be deemed legal and holding. With confirmation that the rental for the initial period has been received, an access tag will be issued to the customer that will give him access to the premises.

Interest on overdue amount will be levied at the prime lending rate of Nedbank plus 3%. If there are overdue amounts that must be recovered, the customer will be held liable for this. These cost is not limited to legal costs.

When a customer is overdue on his account his access tag will be de-activated and he will only be again activated on payment of the full outstanding amount. After one (1) month Alternative Storage will add an additional lock to the unit. The customer will only be able to arrange for access to his “locked” unit during office hours. A fee of R350,00 will be charged to gain access to the unit under supervision of the Security.

After a period of three (3) month the customer would have deemed to have abandoned his goods. Alternative Storage will have the right to dispose of the contents to recover any outstanding costs. The customer authorises Alternative Storage to open the unit to inspect, move or do what is necessary to recover outstanding costs.

Should the proceeds from the disposal be less than the outstanding cost, all proceeds will be allocated first to costs occurred to vacate the premises and then to outstanding rent. The remaining outstanding amounts will be payable by the customer.

All written notices will be sent to the email address provided with the registration on the website and will be deemed valid. Alternative Storage take no accountability for incorrect or invalid email addresses.

Regarding the delivering of legal notices the customer chooses the rented unit as his “domicile”.